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Wednesday, January 2, 2013

Air NZ new CEO

In an interview with The New Zealand Herald, incoming CEO Christopher Luxon has outlined some of the focuses he will pursue now he has stepped into the role vacated by former CEO Rob Fyfe.

Mr Luxon has stated that domestic will be a renewed key focus for the airline as another A320 is added to the domestic only fleet.  The fleet currently sits at 4 A320s ZK-OAB, OJQ, OJR & OJS along with 13 B737-300 aircraft which are progressively being retired and replaced with A320s.  The additional A320 should take the domestic A320 fleet to close to 20 frames by the time the replacements have completed.
He said he was finalising his "Go Beyond" strategy for the airline which would be unveiled in the next two months.
I can only assume from what else is in the article this will involve a broader customer focus from all levels of the airline staff, as well as increasing the internal communication between the staff.  I wonder if this 'Go Beyond' will borrow any elements from the 'Game Change' strategy of partner Virgin Australia.

Read the full interview with Christopher Luxon by Grant Bradley HERE

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